📚 RAG

Retrieval-Augmented Generation (RAG) enhances AI responses with relevant information from your document collections and knowledge bases.

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Features

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How RAG Works

  1. Upload Documents - Add your PDFs, text files, or other documents
  2. Processing - Documents are chunked and embedded into vectors
  3. Storage - Vectors are stored in the knowledge base
  4. Query - When you ask a question, relevant chunks are retrieved
  5. Generation - AI generates a response using the retrieved context
💡 Pro Tip

Organize documents into collections by topic for more accurate retrieval. Use descriptive names for your collections.

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RAG Examples & Use Cases

A comprehensive list of RAG (Retrieval-Augmented Generation) implementations organized by category.

🏢 Enterprise & Business Applications

Customer Support Chatbots

  • 🚚
    DoorDash – Delivery support chatbot for "Dashers" with LLM guardrails and judge systems for quality control
  • 💼
    LinkedIn – Customer service QA combining RAG with knowledge graphs, reducing resolution time by 28.6%
  • 🏦
    JPMorgan Chase (EVEE) – Intelligent Q&A for call center specialists across fraud, lending, and wealth management
  • 📰
    Thomson Reuters – Executive customer support with curated database access
  • 🔔
    Bell – Internal policies chatbot with modular document embedding pipelines

Enterprise Search & Knowledge Management

  • 📈
    Bloomberg – Financial transcript and earnings report summarization with source verification
  • 🏦
    Royal Bank of Canada (Arcane) – Internal policy locator for banking specialists
  • 🎓
    Harvard Business School (ChatLTV) – AI professor chatbot for entrepreneurship courses trained on case studies

Sales & Marketing

  • 🔭
    Telescope – Personalized lead recommendations using CRM data
  • 📝
    RFP Automation – Automated response generation for sales proposals pulling from product docs
  • 🚗
    Sales meeting analysis – Virtual ride-along software providing feedback on client appointments

🏥 Healthcare & Scientific Applications

  • 🧬
    BioRAGent – Interactive biomedical QA system linked to PubMed sources
  • 📄
    PaperQA – Research paper analysis achieving 86.3% accuracy on PubMedQA (vs 57.9% for GPT-4 alone)
  • 🏥
    IBM Watson Health – Oncology treatment recommendation matching expert oncologists 96% of the time
  • 💊
    CLADD – Drug discovery framework connecting LLMs to biochemical databases and knowledge graphs

💼 Financial & Compliance Services

Fraud Detection & Risk Assessment

  • 🎓
    University of Waterloo – Phone scam detection with 98% accuracy using real-time transcription
  • 💳
    Mastercard – Voice scam detection with 300% increase in detection rates
  • 🚕
    Grab (A* bot) – Fraud investigation assistant using Data-Arks APIs and RAG-powered queries

Compliance & Audit

  • 📊
    Ramp – Industry classification migration to NAICS standards using RAG
  • 📋
    Compliance assistants – Automated cross-referencing of internal docs with GDPR, HIPAA, ISO regulations

🔧 Technical & Developer Tools

Code & Data Analysis

  • 📌
    Pinterest – Text-to-SQL assistant with RAG-guided table selection for data analysts
  • 📊
    Grab (Report Summarizer) – Automated analytical report generation saving 3-4 hours per report
  • 💻
    Code search RAG – AST-aware chunking strategies for code repositories

IT Support & Operations

  • 🛠️
    IT troubleshooting bots – Analyzing internal documentation, ticket history, and system logs
  • Pattern recognition – Suggesting fixes before issues escalate

🎓 Education & HR

  • 👥
    HR assistants – Answering policy questions from handbooks and onboarding materials
  • 🎯
    Interview preparation agents – Pulling data from applicant tracking systems

🛠️ Open-Source Framework Examples

  • 🧱
    Kotaemon – Modular LEGO-style Q&A toolkit with customizable RAG UI
  • FlashRAG – Research toolkit with 12 state-of-the-art RAG implementations and 32 benchmark datasets
  • 🔗
    Camel-GraphRAG – Hybrid vector + knowledge graph retrieval using Mistral and Neo4j
  • 🌾
    Haystack – Enterprise pipeline-centric framework with composable nodes
  • 🌐
    Cognita – Production-ready scalable RAG with web UI for non-developers
  • 🤖
    Agentic RAG – Autonomous information retrieval systems using LLM-driven agents
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Screenshots

RAG Collections

RAG Collections